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IC Markets (SC)的日常问题

IC Markets (SC)是澳大利亚领先的外汇经纪商。该公司成立于2007年,其意愿是为活跃的交易者提供公平透明的外汇交易。 IC Markets (SC)致力于为澳大利亚和海外的散户投资者和交易商提供以前只有专业人士和大型全球投资银行才能使用的解决方案。有关IC Markets (SC)的更多信息,请访问关于我们页面.
IC Markets (SC) is a privately owned Australian based company with headquarters in Sydney. IC Markets (SC) management team is comprised of individuals with over 20 years experience in derivate products. IC Markets (SC) founders were instrumental in the success of Australia’s largest CFD and Forex provider.
IC Markets (SC) is regulated by the Australian Securities and Investment Commission (ASIC) and The Seychelles Financial Services Authority (FSA) meeting strict capital requirements.
IC Markets (SC) holds client money in Segregated Client Trust Accounts at Westpac Banking Corporation and National Australia Bank (NAB). Both banks are AA rated Australian banks.

关于在IC Markets (SC)的交易问题

IC Markets (SC)有两种MetaTrader 4账户类型,标准账户和Raw Spread账户。 IC Markets (SC)不会对标准账户收取佣金,而是将差价标记为比我们的流动性提供商收到的银行间汇率高1个点。 IC Markets (SC) Raw Spread账户显示从我们的报价提供商处收到的原始银行间差价,在此账户上我们每标准手续费为7美元.
IC Markets (SC)允许客户开设低至200美元或等值货币的账户.
IC Markets (SC)提供灵活的杠杆选择,范围从1:1到1:500。您可以通过客户专区更改交易账户的杠杆.
IC Markets (SC)允许您开设多个交易账户,通客户专区开设其他帐户.
IC Markets (SC)的开盘和收盘时间是:?
开盘时间:00:01 MetaTrader 4服务器时间(星期一)
截止时间:23:57 MetaTrader 4服务器时间(星期五)

请注意,某些工具的时间可能会有所不同,所有交易时间均可在我们的产品规格中找到.
IC Markets (SC)合约展期发生在MetaTrader 4服务器时间00:0.
为了使日常图表蜡烛与纽约收盘(美国东部时间下午5点)对齐,IC Markets (SC)服务器时间和图表在夏令时生效时为GMT + 2或GMT + 3.
下表概述了服务器时间的日期更改为每年反映夏令时。

年度夏令时开始日期夏令时结束日期:2018年11月11日
2019年11月3日

夏令时开始于凌晨2点在3月的第二个星期天,在11月的第一个星期日凌晨2点结束.
黄金和白银(XAUUSD和XAGUSD)的交易时间为:

•开盘时间:01:00 MetaTrader 4服务器时间
•截止时间:23:57 MetaTrader 4服务器时间
IC Markets (SC)提供广泛的在线教育,此外我们还定期举办各种主题的教育网络研讨会。网络研讨会的日期和时间发布在我们的网站上
IC Markets (SC)提供广泛的在线教育,此外我们还定期举办各种主题的教育网络研讨会。网络研讨会的日期和时间发布在我们的网站上。
IC Markets (SC)还提供贵金属,大宗商品,指数,期货,股票和债券的差价合约
IC Markets (SC)为客户提供多种存款方式,包括但不限于:

  • 银行电汇
  • 信用卡
  • Skrill
  • Webmoney
  • (Neteller

我们的 入金页面 有更多关于入金的详细介绍.
信用卡,Paypal,Neteller和Skrill等在线存款方式将立即出现在您的交易账户中。

国内电汇和Bpay通常需要一到两个工作日。对于国际银行转账,最多三到五个工作日.
请通过您的客户专区提交您的提款请求。在中午AEST / AEDT中午12:00之前收到的所有提款将在同一个工作日处理。完整提款政策可在我们的网站上找到 出金取款页面
开通账户,请点击此处 开设真实交易账户 链接并填写申请表.

一旦您的在线申请表通过我们的客户团队审核批准,系统将会以邮件的形式给您发送相关的交易账户登录详细信息和密码.
Under the Australian Anti-Money Laundering and Counter Terrorism Financing Act 2006 IC Markets (SC) is required to verify your identity client before opening they open a trading account.

Identification must be provided in the form of photo ID and proof of address to verify your identity.

Photo ID
• Must be clear and visible
• Must be issued by a government agency
• Name, signature, expiry date and date of birth* must be clear
* Please note IC Markets (SC) does not accept account applications from any persons under the age of 18

Proof of Address
• Must not be older than 3 months
• Must show the same name and address as your account application

Our anti-money laundering policy contains further information regarding our identification requirements.
IC Markets不支付任何相关的账户余额利息.
IC Markets (SC) does not accept US clients. US CTFC regulation prevents US clients from trading with brokers outside the US. IC Markets (SC) complies with International regulations.
我们完全允许对冲和剥头皮策略。我们的点差和交易条件是全球众多交易者和剥头皮交易者的首选。
IC Markets (SC)无法通过电话开设新头寸,但如果您无法平仓,请拨打+61(0)2 8014 4280致电我们的支持团队,我们将能够接受来自您.
不会向您收取任何账户保管/活动费用.
虽然模拟账户和真实账户提供类似的交易体验,但模拟账户主要用于体验目的,并不保证与真实账户具有相同的交易结果。
外汇或“外汇市场”是全球最大的金融市场,日均成交额约为3万亿美元。外汇交易是同时买入一种货币并卖出另一种货币。货币价格是浮动的,取决于供求关系。外汇交易总是成对交易,例如欧元/美元或澳元/美元.

关于外汇市场的问题

外汇交易涉及买入更低,卖出更高或卖得更高,买回更低,使用杠杆意味着您可以存入少量的钱来获得与您完全买卖货币时相同的购买力。 。

举例说明,Mary将5,000美元存入她的外汇交易账户,并指定她账户的杠杆率为1:100。由于杠杆作用,Marys在她的5,000美元存款上购买电力变成了500,000美元。玛丽决定以0.99802的价格买入0.1手澳元/美元面值,3天后澳元/美元的价格为1.04069,玛丽决定平仓。玛丽利润计算为(1.04069 - 0.99802)426点。随着玛丽开出0.1手的位置玛丽获利426美元或每点1美元。

当然,如果澳元/美元兑玛丽低于其交易开盘价至0.97802玛丽将有交易损失为(0.99802 - 0.95542)426点。由于玛丽的头寸规模为0.1手,玛丽将损失426美元或每点1美元.
外汇被认为是世界上最公平,最透明的市场之一,这主要是因为市场参与者人数众多,交易规模和交易数量庞大。没有一个国家或银行可以完全控制货币的方向.
外汇市场没有一个中心位置,与股票和期货市场不同,外汇交易不在交易所交易,但是以场外交易(OTC)交易,银行,政府,对冲基金之间没有中央交易所和私人投资者。外汇市场每周5天,每天24小时开放.
外汇市场的主要参与者是中央银行,商业银行和投资银行,但近年来,外汇市场的互联网可访问性增加,导致参与者数量增加。这些日子的参与者还包括大型跨国公司,资金经理,注册交易商,货币经纪人和私人投资者.
外汇市场是24小时市场,外汇交易始于新西兰惠灵顿,并随着每个金融中心的营业日开始在全球范围内进行。大多数外汇交易发生的主要全球金融中心是东京,伦敦和纽约。外汇市场周日晚上10点(格林威治标准时间)开盘,周五晚上10点(格林威治标准时间)结束.
流动性最强的货币对来自政治稳定的政府和备受尊重的中央银行。最受欢迎的货币对与美元配对,这些货币被称为“主要货币”,约占交易总额的85%。最常见的交易对是欧元/美元,美元/日元,英镑/美元,澳元/美元,美元/瑞士法郎和美元/加元。
有各种基本面和技术面可能会导致汇率波动。最显着的影响包括利率,通货膨胀和政治稳定。有时政府会购买或出售一种货币,以便影响其价值,以期对该国的经济产生更广泛的影响。这被称为中央银行的干预,可能对货币的价值产生重大影响。鉴于参与者的规模和多样性,没有一个因素能够在任何相当长的时间内影响外汇市场.
外汇交易者可以使用各种风险管理策略。最常见的风险管理形式是止损和限价订单的使用。止损订单可以在MetaTrader 4平台内设置,并且通常用于强制以预定价格平仓,以限制任何潜在的损失。限价订单的工作方式与止损订单的工作方式大致相同,但它们允许对支付的最高价格进行限制.
外汇交易者使用基于技术和基本面分析的各种交易策略。目前,技术交易越来越受欢迎,交易者正在使用各种技术指标,如趋势线,支撑位和阻力位以及众多其他方法来识别中短期交易机会。一些交易者选择使用基本面分析来解释经济信息,包括新闻,政府报告,有时甚至是谣言。然而,通常情况下,技术和基本面分析之外的因素对货币价格影响最大,这包括中央银行干预,利率变化,政治变革甚至战争等事件。.
交易外汇从未如此便宜且更容易获得。交易者现在可以通过机构级定价进行交易,存款低至200美元,杠杆率高达500:1。然而,重要的是要记住,尽管杠杆交易可以使利润最大化,但它也可以放大损失.
如果您无法在市场观察窗口中看到所有产品,只需在市场观察区域右键单击鼠标并选择“全部显示”.

了解MetaTrader 4

“交易连接繁忙/Trade Context is Busy”是一个常见的MetaTrader 4错误,错误发生是因为MetaTrader 4无法同时处理多个请求,修复此错误只需关闭并再次打开MetaTrader 4交易平台。请阅读我们的MetaTrader 4错误代码指南,其中概述了常见的MetaTrader 4错误消息。
MetaTrader 4和MetaTrader 5 pltaforms上的图表时间反映了服务器时间,无法更改。但是,对于cTrader平台,您可以根据当地时区设置时间.
目前的隔夜利息利率可在我们的博客互换费率页面上找到。交换费率也可以在MetaTrader 4平台中找到,只需转到市场观察并右键单击产品并选择规格。随后将打开一个新窗口,并显示隔夜利息利率.
如果您在周三晚上持仓,则由于所收取的隔夜利息而增加或减少的金额是通常金额的三倍。三个隔夜利息在周三晚上的延期期间收取,以解释周末交易的结算,由于市场关闭而没有收取隔夜利息.
模拟帐户将在30天不活动后过期。如果模拟账户仍处于活动状态,请检查您是否使用了正确的账号,密码和服务器,这些信息可以在您第一次打开账户时收到的电子邮件中找到。或者,您可以使用安全客户端区域检查您的平台凭据.
当您的用户名或密码不正确时,会出现“无效帐户”错误。如果您选择了错误的服务器地址,也会发生这种情况。请检查您的帐户详细信息,然后重试.
为了让EA交易在MetaTrader 4上运行,您必须单击交易终端中的EA按钮才能启用此功能。
在外汇中,差价是BID和ASK价格之间的差额。如果是多单,您将提交买入订单并以ASK价格进行交易,如果您打算“做空”,您将提交卖出订单并以BID价格进行交易.

关于在线交易外汇的问题

IC Markets (SC)有两种账户类型,一种是标准账户,另一种是我们市场领先的Raw Spread账户。 IC Markets (SC)不会对标准账户收取佣金,而是将差价标记为高于我们流动性提供商提供的银行间利率1个点。 IC Markets (SC) Raw Spread账户显示从我们的报价提供商处收到的原始银行间差价,在此账户上我们每标准的手续费为7美元.
IC Markets (SC)支持Micro批量交易。 MetaTrader 4中的迷你手数表示为0.01,相当于1000个基本货币单位.
在全球最受欢迎的交易平台MetaTrader 4上通过互联网进行交易非常简单。下载并安装交易平台后,只需登录并双击市场观察屏幕中的工具即可。在显示的订单中输入您想要的交易量,然后点击“买入市场”或“卖出市场”,然后处理市场执行订单。只要您的交易账户中有足够的资金,MetaTrader 4平台将自动填写您的订单。您的未平仓头寸将出现在交易终端中,利润/亏损和保证金将根据价格变动实时计算.
保证金是您的账户开设仓位所需的金额。保证金是根据基础货币兑美元的当前价格,仓位的大小(交易量)和应用于您的交易账户的杠杆来计算的。如果您没有足够的可用资金,您将无法在交易平台上开仓。如果您希望开设额外的仓位,交易平台中显示的可用保证金金额是您可以使用的金额。

保证金使用以下公式计算:

保证金要求=(当前市场价格x成交量/账户杠杆

在实践中,这将计算如下:
如果以1.35645的当前市场价格以欧元/美元开立0.1(10000)的头寸并且您的账户已经杠杆率为1:400,您将按如下方式计算所需保证金:
(1.35645 x 10000)/ 400 = $ 33.91

在此示例中,此头寸的保证金为33.91美元,因此为了打开如此大小的头寸,您的交易账户中至少需要33.91美元的可用保证金.
MetaTrader 4允许设置挂单。待处理订单存储在交易服务器上,并在满足条件设置时执行.
MetaTrader 4允许在交易终端内设置追踪止损订单.
如果您没有可用保证金,您的仓位将被强制终止,在某些情况下,如果止损头寸的损失超过您的账户余额,您的账户余额可能会变为负值.
IC Markets (SC)追缴保证金水平为100%这意味着当您的权益为未平仓头寸所需保证金的100%时,您将收到追加保证金通知。权益计算为(余额+未平仓盈利/亏损).
IC Markets (SC)保证金止损水平为50%这意味着如果您的可用保证金低于50%,那么您的头寸将自动平仓。 MetaTrader 4将自动以最大的松动位置顺序关闭至最小。

保证金止损水平使用以下公式计算。
保证金水平=净值/使用保证金x 100%
=保证金水平%

工作示例
10,000美元(股票)交易账户的保证金,美元/日元的1个标准手持仓位和杠杆率100倍,计算如下:
= 10,000 / 1,000 x 100%
= 1000%保证金水平
如果头寸对您不利并且您的权益降至5,000美元,则计算结果如下:

= 5,000 / 1,000 x 100%
= 500%的保证金水平

如果持仓量进一步向你移动并且股票价格下跌至499美元,则保证金水平将降至100%以下时,该头寸将被止损。
= 499 / 1,000 x 100%
= 49.9%的保证金水平
cTrader中的智能强制平仓逻辑旨在为交易者的账户提供最大程度的保护。这个逻辑将取代cTrader的公平止损逻辑,因为它通过使用更先进的算法为用户提供了显着的好处。

如果保证金水平低于智能强平水平,那么头寸将开始部分关闭直到保证金水平到达智能强平水平以上。 智能强平水平的逻辑只会从最大位置关闭绝对必要的东西,以便安全地恢复保证金水平并尽可能长时间地保护头寸本身,头寸入场点和交易账户。

在此处阅读更多信息:http://www.icmarkets.com/ctrader-smart-stop-out/
交易确认屏幕显示您已下订单的摘要,包括订单编号,数量(数量)和订单填写的价格。下达订单的日期和时间显示在交易窗口中.
您可以通过选择历史记录选项卡从交易终端内生成帐户对帐单。在历史记录区域中右键单击将从此处打开一个新选项卡,您可以选择要生成的历史数据的时间段。再次右键单击,为您提供将报告保存到磁盘或以HTML格式保存以便在Web浏览器中查看的选项.
MetaTrader 4具有实时持仓功能,除了任何未平仓头寸的盈利或亏损外,您还可以实时查看您的账户余额,净值,保证金和可用保证金。此信息可在平台终端部分内的交易选项卡中找到。您可以在同一区域的历史记录标签下找到您的帐户历史记录.
如果您是新客户,请单击此处打开新的模拟账户。如果您是IC Markets (SC)的现有客户,您可以在您的客户专区内开设一个额外的模拟账户.
模拟账户如果超过30天不登录,就会被系统自动注销.
“多单”的仓位与进入买入交易非常相似,相反,“做空”的仓位与进入卖出交易非常相似。例如,如果您买入1个标准手或100,000个单位欧元兑美元您正在进入“多单”仓位。另一方面,如果您卖出1个标准手10万单位的澳元兑美元,您将进入“空单”仓位.
每月必须进行的交易数量是没有限制的.
您的帐户在任何时候都有200个订单,包括未结订单或待处理订单。一旦达到200个订单,您将无法再进行任何交易.
IC Markets (SC)是ECN经纪人,不提供任何存款利息或奖金.
当您的保证金要求达到100%(止损水平)时,我们的MetaTrader 4和cTrader平台都会设置为自动平仓。此流程是自动进行的,并不保证您的帐户不会进入负资产状况。我们建议您始终在帐户中保留超出所需保证金的余额。如果达到止损水平,则触发市价订单以市场下一个可用价格平仓您的未平仓头寸。

周末或流动性较低的主要假日市场空头等事件可以增加您的头寸被阻止的可能性以及负资产情况发生我们建议您使用止损订单来限制您的风险,并定期监控您账户中的保证金水平。您将对您的交易账户中的任何负余额负责.
您可以无限期地保持您的仓位.
是的,您可以使用MT4多终端在一个平台上登录多个帐户,您也可以为每次登录安装多个MT4平台.
是的,可以在不同的计算机上同时使用相同的用户名和密码登录MetaTrader 4帐户.
是的,您可以在Apple Mac上使用MetaTrader 4交易平台,但是您必须安装并行操作系统。

以下链接提供了一些有用的信息:
http:// alansforexblog。 COM / 2008/03/06 /磨合的MetaTrader -4- MT4上-MAC-OS-X /
Slippage is an inherent part of financial markets. Whether you are trading Stocks, Futures, Commodities or Forex you will be subject to slippage. When you place a market order you are requesting your order to be filled at the current markets prices however if the market has moved between the time you place your order and the time it has been filled your order may be filled at a different price. Slippage can increase when markets become volatile such as over new releases, you should keep this in mind when trading outside of normal market conditions.

Stop Loss orders when triggered enter the market as market orders, therefore their is no guarantee that your order will be filled at the price you place your stop loss.
MetaTrader 4上的图表仅反映“买入价”,“卖出”价格未显示在图表上。然而,您可以通过单击图表并选择“显示询问线”在图表上绘制“询问”行,这将导致估计“询问”价格,该价格完全基于价差。使用MetaTrader 4中提供的图表进行任何历史分析时,请记住这一点.
IC Markets (SC) MT4和cTrader交易服务器位于纽约和伦敦的NY4和LD5 IBX Equinix数据中心,为客户提供最快的执行速度。 Equinix数据中心因其安全可靠的基础设施而享誉全球.
从计算机到IC Markets (SC)交易服务器的延迟可以通过ping测试进行测试。

下面的说明解释了如何进行ping测试
第1步:在计算机上进入开始菜单并在“搜索程序和文件”中键入“CMD”。
步骤2:键入“ping”一词,后跟空格和您要ping的服务器的IP地址。
步骤3 :结果输出的底线将以毫秒为单位显示从计算机向服务器发送和接收数据的最小,最大和平均时间。
差价合约的开仓时间反映了差价合约所依据的基础工具的市场时间。请参阅IC Markets (SC) CFD产品规格表,其中详细说明了每份差价合约的开放时间.

关于在线交易差价合约的问题

IC Markets (SC)不会对差价合约交易收取任何额外费用或佣金
每个差价合约的保证金率各不相同,取决​​于交易的差价合约。通常,保证金率将在0.5-1%之间变化,有关每个差价合约的保证金要求的详细信息,请参阅IC Markets (SC) CFD产品规格表。.
差价合约的交易规模最小。最低交易规模为1 CFD合约.
IC Markets (SC)差价合约价格根据相关产品的价格计算,并对公允价值进行调整。考虑到复利和股息后,公允价值等于现货价格.
Account verification usually takes a few minutes to a couple of hours in some cases. If you haven't heard back from our account verification team yet on the current status of your account application via email, we suggest you to visit our live chat support or email us at accounts@icmarkets.com. Our team will be able to provide you an update soon.

Account Application

Yes, you can. As part of our Australian anti-money laundering requirements you are required to provide us with your identification. To ensure that your account application is approved please submit the documents as outlined below.

Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address (Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director
5. LEI registration number (a unique identifier for persons that are legal entities and were created for global identification purposes.)

The following are acceptable forms of photo identification:
- Valid Passport
- Valid Government ID such as a Drivers Licence or State ID
- Valid National Identity Card
The following are acceptable forms of proof of residence:
- Utility or Phone Bill or Bank Statement

All proof of residences must be current and not older than 90 days.

If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.
If you would like to request a swap free account, please send an email to support@icmarkets.com. Please ensure that the account you are requesting to be converted should not have any trading history. In such a case, you may create an additional trade account and request that to be changed to swap-free.
Unfortunately, as per our AML regulations,we do not accept P.O.Box details as a valid residential address.
Unfortunately, your account application might be refused should you fail to provide the requested or alternative form of documentation.
They are usually just a gimmick offered by some forex brokers as a way to lock in your profits. As a fully regulated Forex CFD provider we do believe that those are not best practices for our clients.
A document is only not accepted should it not meet the requirements. Our accounts department sends an update via email when a document is classified as not acceptable, and provides with clear instructions on the requirement that need to be met.
Account verifications normally take from a few minutes to a business day in some cases.
You can provide a bank statement or a secondary form of identification document showing your residential address.
You may find the key information about our entities and regulations here https://www.icmarkets.com/en/company/entities
While we welcome clients from all over the globe, governmental restrictions along with our company policies prohibit IC Markets from opening accounts originated from the following restricted and/or OFAC sanctioned countries: https://www.icmarkets.com/au/en/company/aml-policy
We allow clients to register under our ASIC and FSA regulations, however, there might be restrictions based on your country. You will be able to see the regulation applicable to your country on the registration page.
No, IC Markets does not pay interest on account balances.
IC Markets do offer joint accounts. To set up one, you and the person you'd like to share your joint account with will need to open an individual account each, if you do not have one already. You can create anindividual account here: https://www.icmarkets.com/en/open-trading-account/live
Once your individual accounts are open, please send us an email at support@icmarkets.com requesting to create a joint account for you and the other participant. Please note that both parties need to agree in order to proceed with the joint application.
Yes, we do offer corporate accounts. Opening a corporate account application is easy. Simply choose the account type as "Corporate" while registering yourself here: https://www.icmarkets.com/en/open-trading-account/live . To ensure that your account is approved please submit the documents as outlined below.


Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address
(Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director


The following are acceptable forms of photo identification:
Valid Passport
Valid Government ID such as a Drivers Licence or State ID
Valid National Identity Card


The following are acceptable forms of proof of residence:
Utility or Phone Bill or Bank Statement



All proof of residences must be current and not older than 90 days.

If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.
You can send us a request to change your residential address details at support@icmarkets.com including your latest residential address proof stating your name and new address information. The address document must not be older than 90 days.
We do not report or deduct any funds for taxes, however it is your own responsibility to declare any earnings to your own local tax authority.
For updating your account details such as correcting the account name, phone number, email addresss, please send us an email at support@icmarkets.com including a copy of your submitted photo identification document to confirm your identity in order to apply the changes.
You can upload your documents through your client area using the following link: https://secure.icmarkets.com/Document/Upload, or alernatively send them via email at accounts@icmarkets.com
We charge a Commission on our Raw Spread account because you get to trade with extremely low spreads
Accessing your secure client area is very easy. Simply follow the login instructions received via email upon your registration with us. You may also reset your secure client area password, if you have forgotten the password by clicking here: https://secure.icmarkets.com/Account/LogOn?ReturnUrl=%2f%3flang%3den&lang=en#forgot_pass_form

Client Area

All your trade account details can be found under the Account Details page using your client area.
You are able to create an additional demo account through your client area using the following link:
https://secure.icmarkets.com/OpenAccount/OpenDemoAccount
To create an additional live account, you may click here: https://secure.icmarkets.com/OpenAccount/OpenRealAccount
Yes, you can. Please click on Trasfer Funds option here: https://secure.icmarkets.com/Finance/TransferFunds using your client area.
No. We do not allow 3rd party transactions of any kind.
The withdrawals of your funds depends on the method you have used while depositing funds.


If you have funded your account by:
Deposit via Debit/Credit card - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Safecharge 3D-Secure card - Withdraw deposit fund back by SafeCharge
Deposit via 3D-Secure Verified by Visa / MasterCard Securecode - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Fasapay/Bank Transfer/Broker to Broker/Bitcoin - Withdraw by bankwire (20 AUD Bank fee)
Deposit via Neteller - Withdraw by Neteller (free of charge)
Deposit via Skrill - Withdraw by Skrill (free of charge)
Deposit via Paypal - Withdraw by Paypal (free of charge)
Deposit processing time depends on the preferred method of your choice. Here is the complete list of deposit methods we offer along with their respective processing times: https://www.icmarkets.com/au/en/trading-accounts/funding
If your withdrawal request is received before 01:00 GMT (12:00 AEST) it will be reviewed on the day of receipt. If your withdrawal request is received after this time it will be posted on the following business day. Once successfully completed from our end, the funds arrival time may vary depending upon the method used. Detailed information in this regard can be found here: https://www.icmarkets.com/au/en/trading-accounts/withdrawal
Yes, a number of our withdrawal methods have an instant processing time, once the withdrawal is successfully completed from our end. For more details, please visit our "How to Withdraw" page on the website here: https://www.icmarkets.com/au/en/trading-accounts/withdrawal
As the banking institutions in Australia are not operational during weekends, we do not process withdrawals out of Australian business hours.
There could be a number of reason for a withdrawal request to get declined. We suggest you to check your email for the specific reason that relates to your individual account and follow the instructions prescribed in the email. For any clarifications, feel free to contact our 24/7 live chat support or reply to the email directly at accounts@icmarkets.com
A failed deposit request could be a result of insufficient funds in the depositing source, incompatible card used, restrictions implied from your financial banking institution or incorrect details being used to fund the account. You may contact your bank for more information in this regard.
IC Markets has a strict policy to archive trade accounts that have been found inactive for over a certain amount of period. You may create an additional trade account using your secure client area or may reach us and our team may help you create one as per your requirements.
Unfortunately, not. You would need to reach our friendly support team to help process such requests.
You may chose to fund an existing and active trade account suing your client area to be able to create an additional trade account directly. Alternately, you may reach us our team to help with your request.
Islamic accounts cannot be opened from the Client Area due to specific settings. Pease send a request to support@icmarkets.com with the desired account specifications.
Please click: Forgot your username or password. The system will send you a temporary password to the email address you registered with us.
You can access the deposit and withdrawal transaction history using the "Transaction History" option availble under the "Finance" section of your secure client area.
To change the password for your live trading account:


1. Login to the secure client portal.
https://secure.icmarkets.com
2. Select "Profile" section - > click in Change Trading account password. Here is the link: https://secure.icmarkets.com/Finance/AccountSummaryPage?changePassword=true
If you forgot the password of your client area, please click Forgot your username or password
The system will send you a temporary password to the email address you registered with us. Please use the link provided in the email to login with your temporary password.
You may request to change your account's leverage using your secure client area. Here is the link: https://secure.icmarkets.com/Account/ChangeLeverage
If your card is expired, you may upload a replacement card to your profile using your secure client area. If the new card has the same number as the old card then we can proceed as normal. However if the new card has a different number to the old and expired card then you must provide a letter from the bank or a bank statement that indicates that the new card is a replacement card to the old card. Once that has been provided and approved you are free to withdraw to your new card. Please send the document to accounts@icmarkets.com
All the deposits are free of any charge from our end. You may however, need to speak to your banking institution to confirm whether there is any surcharge applicable from their end in utilising their services.
IC Markets does not charge any additional fees for withdrawals. For International Bank Wire withdrawals, we pass the transfer fees charged by our banking institution. International Wire Transfer fees are approximately AUD 20 or currency equivalent, this fee is deducted from the amount of your withdrawal.
You should however be aware that you may incur fees on payments by some international banking institutions. IC Markets accepts no responsibility for any such bank fees.
No, internal transfers between your trade accounts are free of cost. You should however be aware of the conversion rate shown onscreen that is applicable for the amount transferred.
In order to delete a trade account, please contact our support team at support@icmarkets.com using your registered email address.
Should you not want to continue trading with us, you may express your interest to close your trade profile with us by emailing our support team at support@icmarkets.com. The request should come from your registered email address we have on records. It is important to note that, we do not charge any account keeping or maintenance fees, so you can always come back should you want to resume your trading in the future, where no profile closure is necessary.
If you wish to deposit via credit or debit card, for security reasons we’ll need a copy of the card. The card must be in your own name and not past it’s expiry date.
First login to your Secure Client Area and select Transfers – Deposit Funds and then ‘Fund Now by Credit Card’
Select Add New Credit/Debit card and then enter the requested details. Upload a copy of the card and then we will approve it as quickly as possible for you. We can accept either a scanned copy or a clear photograph.
Once the card is approved, you can make instant deposits anytime.
The funds arrival time may vary depending on the withdrawal method used. You may refer here for more details: https://www.icmarkets.com/au/en/trading-accounts/withdrawal
You can subscribe to Daily Market Forecast from Autochartist or Trading Central here: https://secure.icmarkets.com/Autochartist. Both are free of charge.
The MT4, MT5 and cTrader download link can be found in the secure client area here https://secure.icmarkets.com/Downloads
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